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Archive for Time Warner

Crappy Time Warner service abounds

By Dennis Guten on December 11, 2007 No Comments


Oh, we all love to hate the cable company.

Yup, Time Warner strikes again. A few weeks ago it rained and our internet service went “bye bye” until it had dried up again. Came back. Rained and “bye bye” again.

I spent 30 minutes on the phone (most of it waiting to get someone) with Time Warner. The only diagnostics they could do on the phone was “turn the modem and the router off, wait 2 minutes and plug everything back in”. This is diagnostics?

Needless to say, this solved nothing. so we scheduled for a guy (yes, the cable guy) to come out to see what is wrong.

He came, made us switch out a custom box my electrician had hooked up (cost us over $100 to get this box and have him install it) for some cheap Time Warner splitter. Now, there is now way my box was causing any of this.

Well, today it rained again and sure enough, Time Warner cable internet flaked out again. Interestingly enough, this time, it came back after the rain stopped (without waiting for the yard to dry). an hour later it rained again and the Time Warner cable went out again during the rain. The tv works, but the cable internet does not.

Infuriating!

Seems like they need to check the outside lines, not the lines inside the house. Idiots.

Categories : Time Warner
Tags : Cable Internet, Rain, Time Warner

Here’s the new house

By Dennis Guten on March 16, 2007 No Comments

Here’s a photo of our new house in Richardson, TX.

We closed this past Tuesday (3/13/07) and have only put a few things over there yet. We have been concentrating on the fun stuff like getting all the utilities turned on.

I am at the new house right now waiting for the cable guy to come install tv and cable internet. Turns out we are in a location that DSL does not service so I hope that cable is fast enough. We ordered the 7mb speed. I was able to get hooked up via dial-up with my AT&T account and am using that now to work on web design for work. You never realize how slow dial-up is until you have to sit down and fiddle with it for a while.

I guess it is good to do every once in a while to see how your sites load this way. We get spoiled working with the broadband and faster speeds.

Went to the doc for my shoulder yesterday and he said I am healing from the fall and damage to my shoulder just fine. All is as it should be. I have also started physical therapy for my hand.

Categories : Family Stuff, Time Warner, Web Design
Tags : Cable, Dial-Up, New House, Web Design

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